Elaine Graham

Q: What is a Guarantee Cabin?     A: A ‘Guarantee’ cabin is where your cabin number will not be allocated at the time of booking and will be confirmed at a later date. Your cabin is generally alloc...

Q: When will I receive my booking confirmation?A: You can expect to receive your booking confirmation via email within 5 working days at the very latest.  You will receive your receipt and ATOL cer...

Q: How do I access my Cunard Booking?A: You can access and manage your Cunard booking logging into My Cunard:https://www.cunard.com/en-gb/login/manage-bookingAll you need is your Cunard reference s...

Q: What are gratuities/tips?A: The majority of cruise lines will automatically add your gratuities/tips to your onboard account. The main reason for this is that the dining options on board have ch...

Q: What is the Cruise Planner?A: Each cruise line has its own cruise planner where you can view shore excursions, drinks packages, speciality dining, check in online for your cruise and much much m...

Q: When will I receive my tickets?  A: You can expect to receive your tickets by email or post around 7 – 14 days pre departure.    To help us to prepare your tickets, take some time to read our on...

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Q: I am going on my first Cruise, what do I need to know? A:  Our New to Cruise Guide comes packed with everything you need to know before setting sail for the first time. All you need to do is cli...

Q: What are the passport requirements for my cruise?A: To travel on a cruise holiday you must have at least six months validity on your passport from your date of return. If you are traveling to Eu...

Q.  When is the balance of my holiday due to be paid in full?A:  You can find your balance due date on your CruiseKings booking confirmation.  Your booking confirmation was emailed to you within a ...