Elaine Graham

Q: I am going on my first Cruise, what do I need to know? A:  Our New to Cruise Guide comes packed with everything you need to know before setting sail for the first time. All you need to do is cli...

Q: What are the requirements for my cruise? A: To prepare you to set sail our Customer Service team will contact you by email or telephone around 14 days pre departure if there any requirements for...

Q: What are the passport requirements for my cruise? A: To travel on a cruise holiday you must have at least six months validity on your passport from your date of return. If you are traveling to E...

Q: Do cruise ships have internet access and WiFi? A: Most cruise lines do offer onboard WiFi but this come at an additional cost. Check out your cruise planner to view the variety of packages avail...

Q: What is the Cruise Planner? A: Each cruise line has its own cruise planner where you can view shore excursions, drinks packages, speciality dining, check in online for your cruise and much much ...

Q: How do I arrange assistance for my mobility needs? A: Should you have any specific mobility needs please contact our Customer Service team who will liaise with the cruise line/airline regarding ...

Q: Should I book an excursion when visiting a port of call? A: When visiting a port of call many of our customers like to book an excursion to make the most of their time in port. Our shore excursi...

Q: What are gratuities/tips? A: The majority of cruise lines will automatically add your gratuities/tips to your onboard account. The main reason for this is that the dining options on board have c...

Q: What should I wear on my cruise? A: What you decide to wear on a cruise is very much based on the destination and time of year. For example, on a Caribbean cruise you can expect to pack all the ...

Q: How do I book my complimentary coach or parking? A: If you have a complimentary coach or parking included in your booking this will be confirmed by your Cruise Expert during your booking call (P...