Elaine Graham

Q: What are the passport requirements for my cruise? A: To travel on a cruise holiday you must have at least six months validity on your passport from your date of return. If you are traveling to E...

Q.  When is the balance of my holiday due to be paid in full? A:  You can find your balance due date on your CruiseKings booking confirmation.  Your booking confirmation was emailed to you within a...

Dining Q: What are the formal dining times on board? A: The majority of cruise lines operate at least two dining times, early and late sitting. Early sitting is usually around 6/6.30pm and late sit...

Q: What are the requirements for my cruise? A: To prepare you to set sail our Customer Service team will contact you by email or telephone around 14 days pre departure if there any requirements for...

Q: What is a Guarantee Cabin? A: A ‘Guarantee’ cabin is where your cabin number will not be allocated at the time of booking and will be confirmed at a later date. Your cabin is generally allocated...

Q: How do I book my complimentary coach or parking? A: If you have a complimentary coach or parking included in your booking this will be confirmed by your Cruise Expert during your booking call (P...

Q: What should I wear on my cruise? A: What you decide to wear on a cruise is very much based on the destination and time of year. For example, on a Caribbean cruise you can expect to pack all the ...

Q: What are gratuities/tips? A: The majority of cruise lines will automatically add your gratuities/tips to your onboard account. The main reason for this is that the dining options on board have c...

Q: Should I book an excursion when visiting a port of call? A: When visiting a port of call many of our customers like to book an excursion to make the most of their time in port. Our shore excursi...

Q: How do I arrange assistance for my mobility needs? A: Should you have any specific mobility needs please contact our Customer Service team who will liaise with the cruise line/airline regarding ...